Introduction
Setting up your new Koala mattress is straightforward—no tools necessary! This guide will walk you through the simple steps to enjoy a comfortable night’s sleep on your new bed.
Tools Required
- None—the Koala mattress is designed for easy assembly right out of the box.
Step-by-Step Assembly Instructions
Step 1: Unbox the Mattress
Begin by carefully unboxing your Koala mattress. Use a pair of scissors or a box cutter to gently cut through the packaging. If the boxed mattress is too heavy or cumbersome, consider asking someone to help you handle it.
Step 2: Position the Mattress
Place the rolled mattress on your bed frame or the designated area where it will expand.
Step 3: Remove the Plastic Wrap
Carefully cut and remove the outer plastic wrap. Be cautious not to cut into the mattress itself during this process.
Step 4: Allow the Mattress to Expand
Unroll the mattress and allow it to expand naturally. While it may take a few hours to fully settle, it’s perfectly fine to sleep on it the first night.
Step 5 (Optional): Speed Up Expansion
To speed up the expansion, you can gently walk on the mattress to help distribute air and loosen compressed foam.
Step 6: Prepare for a Good Night’s Sleep
Once the mattress is fully expanded, make your bed with your favorite bedding and enjoy!
Common Issues & Solutions
Difficulty in Unboxing: If the mattress is too heavy, enlist a friend to help carry and unbox it.
Slow Expansion: Ensure the room is at a moderate temperature and gently walk on the mattress to promote expansion.
Odor: Any initial “off-gassing” odor will dissipate within a few days. Improve ventilation by opening windows and using a fan.
Sagging or Uneven Expansion: Lift and reposition the mattress to ensure even airing. If problems persist, consider reaching out to customer support.
Customer Support
For any additional assistance, contact Koala’s customer support. Click here to visit the official support page, or call (617) 398-0729.
With these steps, your Koala mattress should be ready to use. Enjoy your restful night’s sleep!
